Terms & Policies

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1 Terms of Use

Last updated: 01.12.2025

Welcome to the website of BTSAA Ltd ("Company", "we", "us", "our").
These Terms of Use ("Terms") govern your access to and use of our website and services.
By using this website, you agree to these Terms. If you do not agree, please do not use our website.

1. Company Information
BTSAA Ltd — a company providing document preparation assistance for foreign workers seeking lawful employment opportunities in Israel. We are not an employer, recruitment agency, or government representative. We provide administrative support only.
2. Nature of Services
BTSAA Ltd provides the following services:
 • Assisting citizens of India and Sri Lanka with collecting, preparing, and submitting documents required for legal employment procedures in Israel.
 • Presenting applicants' résumés to potential employers and licensed recruitment agents in Israel.
 • Offering guidance and advisory services related to documentation and procedural requirements.

We do not:
 • guarantee employment in Israel;
 • influence government decisions regarding visas or work permits;
 • act as the employer of any applicant;
 • participate in illegal recruitment or take responsibility for employer decisions.
3. Payments
Payments for our services are accepted only from clients in India and Sri Lanka.
All payments are processed through our authorized payment partner:
Alitel systems OU, Address: Estonia 41534, Ida-Viru maakond, Jõhvi vald, Jõhvi linn, Hariduse tn 4-4 5
Phone: +33761753617 | Email: bass@alitel-systems.com

By submitting a payment, you acknowledge that:
 • payments are handled by Alton OÜ, not by BTSAA Ltd directly;
 • BTSAA Ltd does not store or process credit card information;
 • all charges may be subject to local taxes or bank fees.
4. No Guarantees & Legal Disclaimer
BTSAA Ltd does not guarantee:
 • approval of any visa, permit, or authorization;
 • availability of jobs in Israel;
 • acceptance by any employer.
All immigration and employment decisions are made solely by:
 • Israel's Ministry of Interior (PIBA),
 • licensed recruitment agencies, and
 • Israeli employers.
Applicants are responsible for providing truthful and accurate information.
5. User Responsibilities
You agree to:
 • provide accurate, complete, and lawful documents;
 • not submit forged or altered materials;
 • use the website only for lawful purposes;
 • comply with all applicable laws of your country.
6. Intellectual Property
All website content (texts, graphics, logos, forms) belongs to BTSAA Ltd and may not be copied or reused without written consent.
7. Limitation of Liability
To the maximum extent allowed by law:
 • BTSAA Ltd shall not be liable for visa refusal, employer rejection, government delays, or any consequential damages.
 • Our liability is strictly limited to the amount paid for the specific service purchased.
8. Governing Law
These Terms are governed by the laws of the State of Israel.
9. Contact Information
For support: bass@alitel-systems.com

2 Privacy Policy

Last updated: 01.12.2025

Your privacy is important to us. This Privacy Policy explains how BTSAA Ltd collects, processes, stores, and shares personal data of users from India and Sri Lanka.

1. Data We Collect
Personal identification data: full name, date of birth, passport number, nationality.
Contact data: email, phone number, home address.
Employment documents: CV/résumé, work experience, certificates, identification scans.
Payment data: processed exclusively by Alton OÜ. We do not store card data.
2. Purpose of Processing
We process personal data to:
 • prepare documents for employment procedures in Israel;
 • assess eligibility and readiness for employment;
 • present résumés to potential employers or licensed recruitment agencies in Israel;
 • communicate with clients regarding processes, requirements, and updates.
3. Legal Basis
Processing is based on:
 • user consent;
 • requirement for providing requested services;
 • compliance with Israeli regulations related to employment of foreign workers.
4. Data Sharing
We may share user data with:
 • Israeli government authorities (PIBA) when required;
 • licensed recruitment agents in Israel;
 • Israeli employers evaluating candidates;
 • our payment partner Alton OÜ (payment-related metadata only).
We do not sell personal data.
5. International Data Transfers
Your data may be stored or processed in:
 • Israel;
 • Estonia (via Alitel systems OU);
 • secure cloud servers located in the EU or other compliant regions.
All transfers comply with applicable privacy protection standards.
6. Data Security
We implement:
 • encrypted storage;
 • access restrictions;
 • secure transmission protocols.
However, no method of transmission is 100% secure; users submit data at their own risk.
7. User Rights
You may request:
 • access to your data;
 • correction of inaccurate information;
 • deletion of your data (unless required for legal obligations);
 • withdrawal of consent.
Requests may be sent to: bass@alitel-systems.com
8. Data Retention
We retain data only for as long as necessary to fulfill service obligations and to meet legal requirements.
9. Contact
For privacy requests: bass@alitel-systems.com

4 Refund Policy

Last updated: 01/12/2025
Payments for services of BTSAA Ltd are processed through Alitel systems OU. Refunds follow the conditions below.

1. Refund Eligibility
Refunds may be issued if:
 • the service has not yet started;
 • the client cancels within 48 hours of payment.
2. Non-Refundable Situations
No refund is provided if:
 • document review has begun;
 • advisors have started communication with the client;
 • documents were already prepared or submitted;
 • the visa or employment is rejected (we cannot influence decisions).
3. Refund Method
If eligible, refunds will be processed via the same payment method, handled by Alton OÜ.
Processing time: 7–14 business days.

5 Cancellation Policy

Clients may cancel services by submitting a written request to bass@alitel-systems.com.
If cancellation occurs:
 • within 48 hours and work has not started → full refund;
 • after document review begins → partial refund at our discretion;
 • after submission of documents → no refund.

7 Anti-Exploitation & Ethical Policy

BTSAA Ltd is committed to ethical practices regarding foreign workers.
We declare that:
 • we do not engage in human trafficking, forced labor, or deceptive recruitment;
 • we do not charge illegal recruitment fees;
 • all services are voluntary;
 • clients are informed transparently about all costs and limitations.
Complaints may be sent to: bass@alitel-systems.com

8 Document Submission Agreement

By submitting documents to BTSAA Ltd, the client confirms that:
 • all information is accurate and truthful;
 • no falsified or forged documents are provided;
 • the client is solely responsible for the authenticity of documents;
 • BTSAA Ltd may reject service if fraudulent materials are detected.

9 Payment Terms

Payments:
 • accepted only from clients in India and Sri Lanka
 • processed by Alitel systems OU
 • non-refundable after service begins
 • must be paid in full before document preparation starts
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